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ATM device monitoring and FLM/SLM management

Monitor all important information of your ATMs such as status, components, stocks, cash availability and events and manage FLM and SLM tickets.

The challenge

ATMs sometimes cause problems. They may have technical issues. Require routine or extra services such as a cleaning. Or they may have been switched off and could not be restarted properly. There are many reasons. Sometimes it is necessary for a technician to call, sometimes it is enough for the cash-in transit organisation to take care of it at the next routine service. It is important to keep track of the condition of the entire cash machine fleet and to manage technician calls.

The solution

The CashPilot ATM monitoring solution including ticketing and FLM/SLM management gives you an overview of the status of your cash devices at any time. On lists or on maps. In an overview or for each individual component of your vending machines, just as you wish.

On this basis, it is possible to create the necessary tickets with one click and to keep track of upcoming and completed technician calls, as well as of the status and details of all tickets.

If you want to know more about monitoring your ATMs, ticketing and SLM and FLM management, get in touch with us!

Your benefits

  • Constant overview of the status of your ATMs and their components
  • Different view typess
  • Central control of your tickets
  • Optimisation will take ATM status into account when calculating optimal orders

Who can benefit?

  • Banks
  • Cash-in-transit companies (CITs)
  • Independent ATM deployers (IADs)

If you want to know more about monitoring ATMs, ticketing and SLM and FLM management, get in touch with us!

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